Frequently Asked Questions

• Where is your facility located?

  1100 Richards Boulevard, Sacramento, California 95811, United States 

• How close is your facility to the water or major highways?

  Our facility is just one mile from Discovery Park and directly adjacent to the Sacramento River. We are in a convenient area to launch your boat or hop straight onto the freeway.

• How do I reserve a storage space?

  You can reserve your storage space by contacting our team directly through our website or by phone.

• What do I need to bring during check-in?
  • If the vehicle drives, you will need to bring an extra set of keys.
  • One form of Payment (debit, Credit Card or ACH) 
• How much notice do I need to give to check out my vehicle?

  24-hour notice to use the vehicle via the online Checkout form.

• What types of vehicles do you accept for storage?

  Our spacious indoor, temperature-controlled facility can accommodate a wide variety of vehicles including:

  • Automobiles
  • RVs
  • Boats
  • Food trucks
  • Jet skis
  • Limousines
  • Party busses
  • Motorcycles
  • Snowmobiles
  • Airstreams
  • travel trailers
  • 5th wheels
• What are your facility's security measures?

  Protecting your valuable investments is our top priority. Our premium indoor storage facility features 24/7 high-definition security camera monitoring, advanced access controls, and a fully enclosed, secure building structure.

• Can I access my vehicle 24/7?
  • Building Hours Of Operations are 8:00 am – 5:00 pm, Monday – Friday, Closed on All Major Holidays.
  • Pickup or drop off access is 24/7 via gate entry code.
• Can you accommodate extra-large RVs or 5th wheels?

  Yes! Our indoor facility is designed with high clearance, extra-wide bays, and spacious layouts specifically built to handle large travel trailers, 5th wheels, Airstreams, and motorhomes up to 40+ feet in length.

• Is there a long-term contract requirement, or can I rent month-to-month?

  All of our storage agreements are on a convenient month-to-month basis, allowing you to store your vehicle for a single season or for the entire year without being locked into a rigid long-term contract.

• Is a security deposit required when I sign up?

  No security deposit is required.

• What is your cancellation policy? How much notice do I need to give to terminate my contract?

  If you plan to move your vehicle out permanently, we ask for a standard 30-day written notice prior to your next billing cycle.

• How does the check-in process work the very first time I bring my vehicle?
  1. The Unit will be checked in inside our gated yard, a gate code will be given to customers prior to drop off Via telephone or email.
  2. The unit will be measured on-site by staff to determine final monthly rental storage pricing.
  3. An inventory tag will be placed on the unit.
  4. Valet Indoor Storage Staff will Answer any questions.
• Do you require proof of insurance for the vehicles stored with you?

  Yes, proof of Full Coverage Insurance is required, and Valet Indoor Storage must be listed as additionally insured on the policy.

• What complimentary amenities are included in my monthly storage rate?
  • Free access to our exterior vehicle wash station
  • Air check and fill station
  • Battery charging hookups
  • An on-site propane station
  • A waste dump station available for customer use
  • Complimentary ice
  • 24/7 security
  • 24/7 yard access for drop-offs for current customers